Storeroom help

Make sure you're signed in to TPT in the same browser, then open your public store page (teacherspayteachers.com/store/your-store-name) and reload it. The card only appears on a store TPT says you own. You can also click the Storeroom icon in the toolbar and press "Back up this store".

Storeroom only backs up the store you're signed in to. If it's your store, sign out of TPT and back in, then try again. If it still happens, tell us (below).

Yes. Keep the TPT tab where it's running open; use other tabs and apps as usual. If you close it, open any TPT page later and Storeroom continues where it stopped.

Storeroom waits and retries when TPT asks it to slow down, then pauses after a few tries. Press Resume later. Nothing is lost.

Usually products that were removed or hidden. Their listing details (title, price, short description, images) are still in your backup.

In your Downloads folder, inside Storeroom › your-store-name.

Send us the error message and which export you used. Don't edit the column names; both importers rely on them.

Turn off "Ask where to save each file before downloading" in Chrome Settings › Downloads while you export, especially before saving product files.

Storeroom finds every product in your store and gives you full details, the backup spreadsheet and every export format for 25 products, so you can try it all with your own store.

Buy Pro on Gumroad; your license key arrives by email right after checkout. Open Storeroom › Account (or the Upgrade page), paste the key and press Activate. Then press "Back up the other…" on the Backup tab to finish your full backup. One key works on up to 5 browsers.

30 days, no questions: reply to your Gumroad receipt.